Get in Touch With Us
Whether you have a question about how we review crypto casinos, spotted something on the site that needs a second look, or want to explore a partnership, this page explains how to reach us and what happens after you do.
How to Contact Us
Email is the best way to reach the Bitcoin Casinos team. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].
To help us get back to you quickly, include a brief description of your enquiry in the subject line. If you are writing about a specific casino, page, or piece of information on the site, naming it upfront means we can direct your message to the right person straight away.
What You Can Write to Us About
We receive a wide range of messages and welcome all of them. The most common reasons readers get in touch include:
- Content questions — If something on the site is unclear — how we rank crypto casinos, what a particular term means, or how a specific site's withdrawal process works — just ask and we will do our best to help.
- Corrections and accuracy flags — Our reviews are researched carefully, but the crypto casino space moves fast. If you believe something we have published is out of date or inaccurate, please let us know. We take editorial accuracy seriously and investigate every flag.
- Suggestions for coverage — Is there a topic you would like us to cover — a specific coin, casino feature, or aspect of crypto gambling in the US that we have not addressed? Reader input genuinely shapes what we work on next.
- Partnership and commercial enquiries — If you represent a crypto casino or related business and would like to discuss how we work with operators, introduce yourself and outline what you have in mind. We review all enquiries, though we do not guarantee a response to every commercial approach.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message and we will point you toward support. You can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available 24 hours a day.
What We Do Not Handle by Email
A few things worth knowing before you write:
- We are an independent comparison and review site — we do not operate any of the casinos featured here and cannot assist with account issues, withdrawals, or disputes with operators. For those, you will need to contact the casino's own support team directly.
- We cannot provide legal or tax advice. If you have questions about the legal status of crypto gambling in your state or your obligations as a US player, please consult a qualified professional.
- We do not respond to requests to alter editorial rankings or ratings in exchange for payment or other consideration. Our rankings reflect independent research, not commercial arrangements.
What Happens After You Email
Your message goes to a member of our editorial or operations team — not an automated system. We do not use auto-replies as a substitute for a genuine response. You will hear from a real person who has read what you wrote.
Our standard response window is two working days. During particularly busy periods it may take a little longer, and we appreciate your patience. We follow up on every message that warrants a reply.
A Note on How We Work
Bitcoin Casinos is an independent site. We research and compare offshore crypto casinos for US players, covering factors like supported coins, payout speed, licensing status, KYC requirements, bonus terms, and game selection. The sites we feature hold offshore licences — typically from Curaçao or Anjouan — and operate in a legal grey area for US players. None are regulated by a US authority, and availability varies by state.
Our editorial positions are not for sale. Where commercial relationships exist — such as affiliate arrangements with casinos we feature — this is disclosed on relevant pages, and those relationships do not determine how a site is ranked or what we write about it.
If something we have published has affected you — positively or negatively — we want to know. Reader feedback is one of the most useful tools we have for keeping the site accurate and genuinely useful.
Age reminder: All content on this site is intended for adults aged 18 or over (21 or over where required by your state). If you are under the applicable minimum age, please do not use this site or the services it covers.
Responsible gambling: Gambling carries real financial risk. If you are concerned about your gambling or someone else's, contact the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-regulated operators.